Thank you for the follow up email.
Nick and the lads have come and gone and fixed up the pool. It is like they were never even here!
I can't thank your team enough, they were pleasant, professional and very experienced!
Sent: 16 September 2016 10:36 AM
Subject: RE: Invoice
Thank you for your final invoice.
May I compliment your installation team who were efficient and extremely polite.
The lights which were recommended look great.
I have sent your invoice to our accountant for final payment.
I would just like to compliment your company on the fantastic service I received from Warren. I sent a mail on Friday and yesterday he called, came around and by last night my pool lights were working. This has been a problem for me for the last 4 years and in one day you got them sorted.